State Farm® Insurance Agent Steven Abbott

"Our area of Ohio suffered a catastrophic weather event that caused damage in a very concentrated area by the means of hail. My truck was severely damaged by this weather event and was in need of great repair due to thousands of dents in the metal.

Steven's team at State Farm Chardon branch was in contact with me within minutes of my message of what had happened well after normal hours of operation of their office. The claim process from start to finish was painless. From acquiring a rental to having my truck repaired and completed was as easy as I could have ever asked for. Steven's team checked in frequently and stayed on the claim to assure everything was 100%.

After my truck was back in my possession we noticed at certain times of night driving that the windshield may have suffered damage from the hail. Stevens team without question advised us to get the truck back to the repair center for an assessment and a new windshield without delay. My truck is 100% back to how I had it in great condition and we have no complaints. Steve's Chardon Branch team for State farm is a five star hands down."

"Great service with reasonable prices. Very highly recommended"

"Terrible experience with State Farm Insurance."

"My claim was handled promptly and professionally!"

"We have been using STEVEN Abbott for at least eight years. STEVEN has always been there for us no matter what the need may be we cover every vehicle on our property through State Farm. Steven Abbott has always done a great job and has always been there for us thank you, Steve Abbott team."

"Awesome experience from start to finish and cut my car insurance by half. Jarod was very helpful and answered any questions we had."

"I hit a deer on my motorcycle. Steven reached out to me the next morning before the office open to check on me. The state farm team worked fast an professional."

"After experiencing multiple interactions in which I felt Steven was condescending and did not provide the level of professionalism and customer service I expect, I decided to leave State Farm and seek an agent who better represents my needs and values as a client."

"Very good"

"Fast service great follow up"

"They treat us very well. We just had a claim and the process was easy."

"Didn’t take long for me to realize that I was in good hands with Steven and his team. Their professionalism, knowledge and commitment to their customers is beyond compare. Need an insurance quote? Don’t hesitate to give them a call."

"Steven and the group are truly exceptional and consistently go above and beyond to assist others."

"I’m so happy that I switched to State Farm! Lower cost, better customer service!"

"Friendly staff, willing to help, patient when I had silly questions😊"

"Sounds good thank you yes your service was quick responsive and a big help to my situation I appreciate you very much thank you again"

"Quick response and very friendly! We have been working with Steven for years."

"Steven is a fantastic agent! Very professional office. Competitive home and auto quotes and great staff."

"Megan was quick to help me and great!"

"Steven Abbott has been my State Farm agent for several years and his service is exemplary! He has consistently about and beyond for me even when it wasn’t fully expected. After going through my first car accident and being quite shook up from it, Steven was there to answer every question I had and run conversations with the other party’s insurance agent. I highly recommend reaching out to Steven for any insurance needs!"

"Steven and his team have always been there when I needed them. Very professional and caring. I have had all my insurance with him since 2016"

"All of my insurance is through Steven’s State Farm branch. The office staff is professional, respectful, and quick to help when needed!"

"Poor agent customer service. When you become his customer and set up automatic payment, be careful! It is better to monitor your account. You will find you get extra charged without notification in advance. Not only that, if you notice it and call him, he will tell you that people like you only notice the price going up but never notice the price going down. The people like you never question the increased price in grocery store but would like to question the increased insurance bill. No clear detailed explanation for extra bill."

"Avoid at all costs"

"Do not reccommend"